Effective Date: 21 August 2025
Last Updated: 21 August 2025
Virat Chatpata Bazaar (Hotel & Restaurant) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you stay at our hotel, dine in our restaurant, or use our website www.viratchatpatabazaar.com.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, phone number, email address, postal address, government ID details (for check-in), and booking information.
- Payment Information: UPI, credit/debit card, net banking, or other payment details (processed securely via third-party gateways).
- Usage Data: Website visits, booking inquiries, and communication details through WhatsApp, email, or phone.
- Special Requests: Any guest preferences or requirements shared during booking or check-in.
2. How We Use Your Information
We use the information collected for the following purposes:
- To confirm and manage room/restaurant bookings
- To communicate important updates (booking confirmations, cancellations, offers)
- For check-in/check-out verification as per Indian Government regulations
- To improve guest experience, website performance, and customer support
- To comply with legal obligations and local authority requirements
3. Data Sharing & Disclosure
We do not sell or trade guest information. However, we may share information in the following cases:
- Legal Requirements: With government authorities if legally required (e.g., police verification, local tourism regulations).
- Third-Party Services: With trusted partners (e.g., payment gateways, OTAs, travel desk providers) strictly for service fulfillment.
- Business Operations: For internal audit, compliance, and record-keeping.
4. Data Security
We adopt appropriate security practices to protect your personal data. However, no system is 100% secure, and Virat Chatpata Bazaar is not liable for unauthorized access beyond reasonable control.
5. Data Retention
- Guest details may be stored for a limited period as required by Indian hospitality laws.
- Payment details are not stored by us; they are handled by secure payment gateways.
6. Your Rights
Guests have the right to:
- Access, update, or correct their personal details
- Request deletion of non-mandatory data
- Withdraw consent for marketing communications at any time
7. Cookies & Website Tracking
Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and monitor traffic. You may disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external sites (such as OTAs, Google Maps, WhatsApp). We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date.
10. Contact Us
For any queries about this Privacy Policy, please contact:
📍 Virat Chatpata Bazaar – Hotel & Restaurant
Main Bus Stand, Ganesh Ji Road, Viratnagar, Rajasthan – 303102
📞 +91-9680-797-900
✉️ hello@viratchatpatabazaar.com
🌐 www.viratchatpatabazaar.com
